Monday, June 10, 2013

Broken Windshield? No Reason To Crack-Up...

It happens to all of us sooner or later. Cruising down a sun-drenched road, enjoying a blend of radio and warm summer air rushing through, when out of the blue,**CRACK!**, your trance is broken by a rock flung off a dump truck passing in the opposite lane. It’s a uniquely unpleasant sound, but immediately identifiable, especially when it leaves behind a spidery stamp of impact.

Auto Glass Service Minneapolis

Don’t let it ruin your day! If you have glass coverage on your vehicle, getting your windshield fixed is a completely painless process. Call American Glass & Mirror, or another reputable glass company (best to follow the “Goldie Lock’s Rule” – not too big and not too small to ensure great service and safe installation) and we will DEAL WITH THE INSURANCE COMPANY FOR YOU. If you’re not certain about your policy status, we’ll contact your insurance company and figure out if you have glass coverage.

Repair or Replace?
The first thing to determine is whether you need to have your windshield repaired or replaced. Repairs are an especially attractive option if you have a sizable deductible or lack full coverage. Additionally, if you are environmentally minded, you might prefer a repair since it greatly reduces energy waste and the need for windshield disposal. There are two basic criteria that need to be met in order for a repair to be possible. A) Following industry standards, the chip or crack cannot be in the driver’s line of vision. Take a piece of printer paper and hold it up vertically against the windshield at eye-level. If the damage is within this area, then the windshield will have to be replaced. B) The size of the fracture, including any cracks extending from the point of impact, should be no larger than a credit card.

If neither of these concerns apply to you, then you’re free to have your windshield repaired. Some people still opt for a replacement because it is not guaranteed that the chip will vanish completely. The resin injected into the fracture will prevent it from further spreading, but it doesn't always make the blemish disappear (this can be a problem particularly with old or complex chips.) That said, most simple fractures clear up nicely or are only noticeable from certain angles.

Once you’re ready to have your windshield serviced, call American Glass & Mirror, or another one of the “good guys” (remember your windshield is an integral part of your vehicle’s safety system, so choose a company that has sterling reviews, employs certified installers, and uses OEM parts), and we’ll take your basic information, including: vehicle make, model, and year, date of damage, etc. – so we’re ready to work with your insurance company and make the whole process as seamless as possible.

Next posting, we’ll pick up where we left off and walk our way through the rest of the process, so you can see how non-disruptive windshield service should be.